Admin and Business Support Services

Confidentiality, Procedure and Terms

Confidentiality:

PinstripePony takes client confidentiality very seriously. At the start of an assignment or ongoing business partnership, I will supply you with a signed confidentiality agreement ensuring total client confidentiality.

Please email us for a copy of our Confidentiality Statement.

Procedure and Terms:

Before we undertake an assignment, we like to prepare standard housestyle templates. Your specifications should be noted on the Client Registration Form. You will receive a copy of this once an assignment has been agreed.

You can also email us for a copy of our Procedure and Terms which sets out our payment requirements.

If you have differing specific requirements for each assignment, a booking form can be produced as appropriate. This will detail your specific requirements and delivery schedule as agreed between us before work begins. Amendments or changes to the delivery schedule will be agreed between us which should be confirmed by you by email. All work originating from you will be returned to you or as otherwise directed by you.

All work produced by PinstripePony or LegalVA can be retained on our system for a set period as agreed between us.

Pricing Calculation for typing only

We detail below an example of how our fee structure works and what the basic cost would be to you for typed work. This assumes clear legible handwriting or audio speech. In some cases, if the content is exceptionally clear, typing speeds will increase and costs will be reduced. However, an example for work that is processed using average typing speeds of 75wpm is as follows: Each A4 page of text typed in 11 point contains an average of 600 words.Divide 600 by 75 = 8 minutes per page.Further divide 60 (minutes in an hour) by 8 = 7.5 pages per hour.

Our fees depend on the type of work being performed. Admin work is charged by the hour whereas typing rates can be negotiated as follows: per assignment or hour (for copy typed work) or the most cost effective method, by dictated or audio minute for transcriptions.

We have put together a guideline of all basic costs. Please email us for a full copy or for a bespoke quotation from our Contact  page.